Terms of Service
Template terms — review with counsel before production use.
Agreement
By using FeedbackGraph you agree to these terms. If you use it on behalf of an organization, you accept on its behalf.
Subscriptions & billing
Plans renew automatically until canceled. Trials convert to the selected plan unless canceled. The lifetime plan is a one-time purchase, feature-flagged and quantity-capped while offered.
Acceptable use
Do not submit unlawful content, attempt to breach tenant isolation, or abuse the ingestion API beyond your plan’s limits. Quotas (seats, projects, reports, AI) are enforced per plan.
Your data
You own your data. You may export or delete it at any time. We process it solely to provide the service as described in the Privacy Policy.
Availability & warranty
The service is provided “as is.” We aim for high availability but do not guarantee uninterrupted service.
Liability
To the maximum extent permitted by law, FeedbackGraph is not liable for indirect or consequential damages.
Contact
Questions about these terms: legal@feedbackgraph.com.