One tool, from “it’s broken” to “it’s shipped”
However your feedback arrives — bugs, requests, or customer notes — FeedbackGraph captures it, understands it with evidence, and routes it to the work that fixes it.
Catch bugs with the evidence attached
Reporters send a screenshot or recording in two clicks. FeedbackGraph attaches the console errors, failed requests and JavaScript exceptions automatically, writes a clear title and severity, and routes the bug to your tracker — so engineers reproduce it in minutes, not email threads.
- Two-click capture with full technical context
- AI severity and type, with the proof shown
- One-click routing with status synced back
Turn requests into a clear plan
Collect requests from the widget, CSV import, and your Intercom, Zendesk and Slack inboxes. FeedbackGraph groups them into themes and ranks each one by the accounts and revenue behind it — so you build what matters most.
- One inbox for every request
- Themes grouped automatically
- Revenue-backed scoring
Hear every customer in one place
Give customers a hosted form or an embedded widget — no account needed. Every piece of feedback is enriched, deduped and linked to the account it came from, so nothing gets lost and the trends are obvious.
- Public form or embedded widget
- Deduped and account-linked
- Closed-loop updates to reporters
Make internal QA simple
Your team and testers file issues the same two-click way, with environment and console context captured for them. Triage on a shared board, assign owners, and keep everyone in sync.
- Capture with technical context
- Shared triage board
- Per-project member scoping
Decide what to build, with proof
Every opportunity opens into a dossier: the signals behind it, the accounts and ARR affected, and a suggested next step. Move it across the roadmap from exploring to shipped.
- Opportunity dossiers
- ARR-weighted prioritization
- Exploring to shipped roadmap
Keep customers in the loop
Share what you are building and tell reporters the moment their issue ships. A public status page keeps customers informed without a single manual update.
- Public status page
- Automatic reporter notifications
- Status synced from your tracker
Scale feedback across your company
Each team’s data stays walled off from the rest, six built-in roles control who can see and do what, and your keys are encrypted. Export or delete on request, with an audit trail on every action.
- Postgres row-level security
- 6-role access control + per-project scoping
- GDPR export/delete and an audit log
Use-case FAQ
Can FeedbackGraph handle both bugs and feature requests?+
Yes. The same two-click capture and AI triage work for bug reports and feature requests. Bugs route to your tracker with evidence; requests roll up into revenue-scored opportunities.
Where does the feedback come from?+
The capture widget, a hosted feedback form (no code), CSV import, and the Intercom, Zendesk and Slack connectors — all in one signal inbox.
Is it useful for non-technical teams?+
Yes. Support and product teams live in the inbox and board; the AI does the technical understanding, and routing handles the handoff to engineering.
Can I keep each team’s data isolated?+
Yes. Postgres row-level security isolates every team’s data on every request, six roles control access, and you can scope members to specific projects.